🔒 Privacy Policy

Your personal information (email, address, phone number) is collected only to process orders and improve your shopping experience.

We do not sell, trade, or share your information with third parties without your consent.

🔁 Return & Refund Policy

At Head Mountain LLC, we offer our customers a money-back guarantee as long as they pay for the return shipment and initiate the return within 30 days from the date of purchase.

Please note that any TIP added during checkout is a voluntary gift to the team member who prepared the order and is therefore non-refundable, even if the product is returned. This condition may be acknowledged in fine print before the customer finalizes the order.

💳 Tipping Policy

Before completing the purchase, customers are given the opportunity to show support to the Head Mountain team by offering a TIP. The options include:

5%
10%
15%
20%

Again, please note: Tips are non-refundable.

👤 Customer Experience & Feedback

We encourage you to share your experience with us via the comment section on our site.

We actively monitor customer feedback to improve our service and products.